Salary: $76,515 Per annum
Main duties and responsibilities
- Act as the primary liaison between clients, business users, regulatory experts, and IT teams to gather
and document detailed business requirements.
- Conduct thorough analysis of existing business processes and workflows to identify inefficiencies and
find opportunities for system improvement.
- Partner closely with development teams to ensure the accurate and timely implementation of system
changes and technical enhancements.
- Manage communication across various departments to ensure successful project execution and the
delivery of high-quality solutions.
- Develop and implement robust data governance and quality assurance processes to maintain the
highest standards of data management.
- Identify and resolve system issues or defects in a timely manner to ensure continuous reliability and a
seamless user experience.
- Provide comprehensive training and support to end-users to ensure they are proficient in using our
systems and digital tools.
Skills/experience
- At least three years’ experience in a similar role obtained in a medium to large size organization,
preferably with experience in chemistry and/or Software industry.
- Expertise in data-driven tools including SQL, JIRA, Power BI, and Python.
- High proficiency in Advanced Excel and a strong understanding of Data Mapping for complex systems.
- Strong capability in Business process analysis and workflow optimization to drive efficiency.
- Proven experience in Requirements gathering, documentation, and Gap Analysis to identify system
needs.
- Ability to work effectively with a wide range of stakeholders, from technical IT teams to regulatory
experts.
- Experienced in Project coordination and cross-functional collaboration across diverse teams.
- Proactive in Issue identification, troubleshooting, and problem-solving within a project lifecycle.
- Excellent verbal and written communication skills with the ability to provide clear end-user training.
- A unique ability to translate technical requirements into plain language for non-technical stakeholders.
- Strong time management skills with a proven ability to meet deadlines in a fast-paced environment
Qualification Requirements
Master’s degree in data science or business Analytics
